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Our History
2008: Key facts
- 1.8 million recipients of Disability Living Allowance eligible to join the Scheme, with the eligible base growing by 50,000 per annum
- Network of over 4,500 UK dealerships with trained Motability Specialists
- Choice of over 3,000 cars, including 500 Wheelchair Accessible Vehicles, with more than 250 available for no more than the cost of the weekly mobility allowance (Over 70% of customers pay an average of over £500 in advance payment)
- Mileage allowance increased to 60,000 for three-year leases and 100,000 for five-year leases
- First four months of 2008 see record monthly applications – January 2008 being the single highest at 21,500
- Customers rate satisfaction levels with the Scheme at 96%
- 92% of customers coming to the end of their lease choose to lease another car through Motability
Motability Operations timeline
2007 |
Motability Operations enjoys its best ever year of performance for the Scheme measured in terms of customers, culture, reputation and finances - ranked number 48 in The Times Top 100 Companies to Work for; receive National Customer Service Award; awarded Diamond Award from Employers’ Forum on Disability and Mobilise Redex trophy for outstanding customer service |
2006 |
Two millionth car handed over |
2005 |
Scheme reaches milestone of 400,000 concurrent customers; Good Condition Bonus scheme introduced to customers handing back car in good condition with no claims made |
2004 |
Online application system introduced removing need for customers to complete lengthy paperwork at the dealership |
1997 |
Almost 30% of war pensioners awarded the mobility supplement have car lease agreements |
1996 |
By the end of the year, the banks’ total commitment to the Motability Schemes was £1.5billion |
1995 |
500,000th Motability Scheme car handed over |
1991 |
Car handover ceremony held at Buckingham Palace to mark the delivery of the 250,000th Motability Scheme car |
1989 |
Car tax removed from Motability cars bought for contract hire leasing. The resulting reduction in leasing costs brought about a 50% increase in the number of cars supplied |
1984 |
VAT removed from leasing payments for Motability cars |
1983 |
New mobility supplement introduced for war pensioners |
1979 |
Hire purchase scheme for new cars introduced |
1978 |
Motability Operations established as a private company, operating as Motability Finance Limited, leasing scheme launched and first Motability cars handed over to customers |
1976 |
New mobility allowance introduced by the Government, taking the form of cash payment the allowance allowed for those who were not able to drive to benefit from this provision |
1948 |
Government vehicle scheme provides permanent loan of a single-seater three-wheeler or ‘trike’ | |
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