Our Awards
Motability Operations has been delighted to receive a range of awards in recent years recognising both the company’s focus on customer service and its organisational culture.
- We won Employer of the Year at the 2009 Automotive Magzine awards event which recognises organisations that display innovation, quality, high standards, strong performance and outstanding levels of customer service.
- Our IT Service Centre won IT Service and Support Excellence Small Team of the Year at a ceremony hosted by the Service Desk Institute.
- The Rough Guide to Accessible Britain, a joint initiative with Rough Guides and Motability Operations, gained a top award for strategic communication at the IVCA Clarion Awards, which recognised excellence in the communication of diversity, sustainability and inclusion.
- Our Dealer Relations department won the Industry Excellence Award at the 2008 Motor Trader Awards in recognition of the Motability Dealer Partnership and dealer training programme.
- In 2007 the company gained recognition as one of the UK’s top companies to work for (48th in the Times Top One Hundred Companies to Work For, 2007) and two-star accreditation with Best Companies.
- We also gained a double success at the 2007 Employers Forum 'Benchmark for Action' awards, receiving both the Diamond Award for 'Vision and Commitment on Disability', and being rated second out of 116 companies who took part in the Disability Standard.
- Our Customer Solutions Team (CST) beat stiff competition to scoop the Customer Service Complaints Team of the Year award at the 2007 National Customer Services Awards. These awards celebrate the effect and impact of excellent customer service on the consumer and businesses.
- Mobilise, a national organisation representing 22,000 disabled motorists, awarded Motability Operations its prestigious Redex Trophy, in recognition of outstanding customer service. The Redex Trophy is presented to an organisation that delivers outstanding work for all disabled people.
- Our work providing specialist insurance support for almost half a million drivers has been recognised with several awards including the Road Safety in the Community Fleet Safety Forum Award for Excellence 2007, and Best Risk Financing Programme of the Year 2007.
- Our Bristol and London HR team have twice been awarded the title of 'Best HR Team' in the category of mid-sized companies and overall winner in 2008 as part of Personnel Today's 'Best Places to Work in HR Awards', in association with Courtenay HR.
