University of Exeter, Geography BA
Working at Motability Operations throughout the Scholarship Programme has given me a unique and diverse insight into the world of business. Over the course of my placement I was offered the opportunity to experience a variety of areas within the Customer Services department, including management, training, internal communications and forecasting.
Each area I was placed in made me feel welcome, valued and helped me to develop new knowledge and skills that will greatly enhance my prospects in the future. I also had numerous opportunities to experience other sections beyond my own, giving me a firm grasp of the different cogs and wheels that keep the business running.
The Scholarship Programme is a rewarding challenge that allows you to work as part of an amazing team of people. It puts a great deal of trust in you, gradually providing more responsibility to carry out complex tasks and projects as you become more confident in your abilities during the placement.
I would highly recommend Motability Operations. Combined with the organisation's purpose to provide help to its customers, and the multi-layered business model, it is one of the most exciting and interesting companies to work and be part of.
Oxford Brookes University, BA Business Management & Film Studies
I first joined Motability Operations in July 2014 on the scholarship programme after completing a comprehensive recruitment process in October 2013. The recruitment process consisted of an application form then a telephone interview and finally an assessment centre at the Bristol offices consisting of a panel interview and a case study exercise.
My first placement was in the Vehicle Remarketing Department in Bristol providing support on all four sub-teams: Stock and Sales Support, Online and Credit Support, Logistics and Asset Support and Customer Support. I learnt a great deal about the final processes in the car leasing procedure and developed market knowledge of the used car market.
After finishing my degree I returned to Motability Operations to complete my second and final scholarship placement. I was based within the Finance team in London providing administrative support. The role involved; processing and printing cheques, matching payments to bank records and cancelling misprinted cheques using the SAP system.
During my placement I applied for an internal position with the Pricing Team and after completing the assessment process I was offered a permanent position.
Motability Operations is a very disability friendly organisation; employees receive a full day of disability confidence training, there is a Disability Networking Group which meets regularly and there is a detailed reasonable adjustment process.
Motability Operations is a truly unique and rewarding business where employees are committed to their role and well looked after. I would encourage other students to apply for this extremely beneficial and rewarding scheme.
Reading University, English
My placement within the Complaints Team has been very rewarding and has allowed me to experience things that I would otherwise not have had the opportunity to experience. It has been fantastic being able to work within such a professional environment where everyone is still incredibly friendly and welcoming.
The project that I was given to work on has not only helped me to develop my personal skills but it has also emphasised the importance of considering the wider impact it will have on the rest of the team. I have thoroughly enjoyed being introduced to the many different departments throughout the company and learning about all the processes that go into Motability Operations. Being a Motability customer myself it has been great to see the company from the opposite view and learn about all the work that goes into such a great service provided to their customers.
The time I have spent here really has been so useful and I now have the experience that will help me when I get a job in the future. Without this opportunity I would not have had such an interesting, productive and informative summer. I could not recommend the programme highly enough.I have really enjoyed my time here and I am sad to be leaving. I am already looking forward to my placement next summer!
Warwick University, Maths
Being on the Scholarship Programme has been a fantastic experience for me and has given me the opportunity to develop my professional experience in the workplace throughout the summer months of my university degree.
One of the most memorable aspects of the placement for me was learning the value & importance of teamwork in creating and running a successful organisation. I also learned that while it is great to achieve success, the true testament to Motability Operations is the sustainability of that success and overcoming the challenges which could potentially impact the long term future for both staff and its people. Becoming part of a vital team which makes this business operate so successfully has allowed me to develop my social and interpersonal skills and gave me a real insight in the professional environment. The teams I have had the privilege of working in have always been very welcoming and supportive in trying to enhance my knowledge in the given area.
I would definitely recommend the Scholarship Programme to my peers. I do not believe I can stress enough how working here will give you a well rounded and invaluable experience. The programme really does provide a true insight into working in a professional environment, and while this remains true, the lasting memory for me will be the friendliness and integrity each staff member approached their day to day activities with.
Overall I have had an unforgettable and invaluable experience which I am entirely confident will give me the support I need to move into a permanent role once my university experience is complete.
University of Kent, Business Information Technology
The Motability Scholarship Programme provided me with an ideal opportunity to gain experience in the workplace during my years at university; in total I spent two summer breaks with the company and have subsequently joined the organisation as a full time employee.
As an IT student I was keen to join Business Systems and see how the modules I had been studying could be put into practice in the real world. I was placed in London with the Business Analyst team within Business Systems. From the outset I was made very welcome and was encouraged to meet with the individual team members to understand their roles. Before long I was contributing at team meetings and participating in larger meetings around the business. Coming from the classroom environment I found this sense of responsibility incredibly rewarding.
Although the majority of my time was spent within Business Systems, in each placement I was allocated time to work amongst the other areas of the business to become familiar with the role they play. This exposure to the business was a real eye opener as it outlined the importance of working together and emphasised the mammoth task of running and maintaining such an incredible Scheme.
Oxford Brooks University, Human Resource Management and Business
Motability Operation’s Scholarship Programme is fantastic as it has allowed me to experience a diverse range of roles and projects. It has also allowed me to take responsibility for delivering projects.
As a company everyone is always really supportive in the business, really friendly and happy to help you further your knowledge and values your ideas and input highly.
The funding has also been really useful in aiding my studies and continues to do so.
Nottingham University, Management Studies
Motability Operations is fantastic; it’s a really high quality organisation with fiercely competent people. Its business model is unique as it blends the best of a social enterprise with the large scale of a company that rivals many in the corporate sector. What this means for employees is a very interesting perspective to work from, along with the challenges and support you would expect from a company of this size. I remember the first few days in my placement, sitting in a boardroom on a video conference with my manager - that set the scene very well. If you’re thinking of working at Motability Operations then you’re on the first step towards a first class career.
To put that in context, my work placement was in the Management Information and Forecasting team within the Customer Services division, which has been fortunate to win several industry awards.
The programme certainly gets my approval and I would encourage you to apply. You will benefit from having access to a range of amazing people and learning opportunities. You will supplement your academic knowledge from university with practical experience that is immensely valuable to your personal and professional development.
We are not currently accepting applications for the Scholarship Programme.
If you have any questions about the Scholarship Programme, don't hesistate to contact us.
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