Since 1978, we have operated the Motability Scheme and delivered mobility to nearly four million customers throughout the UK. We aim to provide a wide range of affordable vehicles to meet our customers’ different disability needs. Today, over 600,000 disabled people and their families benefit from the worry-free mobility available through the Scheme.
Our customers are able to lease cars, Wheelchair Accessible Vehicles (WAVs), scooters and powered wheelchairs. As part of the worry-free package, all of our cars come with insurance, maintenance, breakdown assistance and a mileage allowance of 60,000 miles.
With an annual turnover of over £4 billion, our business model is designed to ensure that our operation is stable and sustainable in the long term. This enables us to provide our customers with sustained affordability throughout the economic cycle. All profit is retained in the Scheme for the benefit of our customers.
Government decides who should receive mobility allowances. Customers may choose to assign their mobility allowance to obtain a vehicle, powered wheelchair or scooter.
Funding from the financial market
Customers have access to a wide range of products that meet their specific needs.
Cars, powered wheelchairs and scooters are delivered through partnerships with manufacturers and dealers.
After the three-year lease period, vehicles are returned to Motability Operations. Over 90 per cent of customers choose to renew their lease.
Provide servicing, breakdown assistance, insurance and tyre and windscreen replacement
Used cars are resold into the used car market through our market-leading online channel “mfldirect” and our national auction programme.
Andrew joined our executive team as Chief Executive in January 2021.
Interested in joining Motability Operations? Find out what we can offer you.
© Motability Operations Limited 2016
Motability Operations Limited is authorised and regulated by the Financial Conduct Authority under reference number 735390. Please see our Terms and Conditions for more information.