Corporate governance

We believe that good governance is inseparable from our objective to run a high performing business. The internal structure of Motability Operations includes three senior committees and various sub-committees that focus on different areas of the organisation.

Find out more about our structure, Board and Executive Committee. 

Governance structure

Corporate governance infographic

Board of Directors

The Board has overall responsibility for the success of our business. It has control over the business governance, strategic direction, and financial processes.

 Our Board comprises a:

  • Non-Executive Chairman
  • 2 Executive Directors
  • 6 Independent Non-Executive Directors, one of whom is a Senior Independent Director
  • 4 Non-Executive Directors

Meet our executive team

Executive Committee

The Executive Committee is responsible for the day-to-day management of the Group. It oversees our business strategy, supervises operational management, and provides structure and leadership for the business.

Contact us

If you’d like to find out more about Motability Operations and the Scheme, feel free to

Our governance policies


Our customers are looking for greener choices so we aim to ensure that a range of cleaner vehicles are available. We are:

  • introducing alternative vehicles with lower CO2 emissions
  • making low-emission cars available in all vehicle categories
  • featuring green choices in all our promotional material
  • providing practical advice to lower CO2 emissions in our publications.

Corporate Social Responsibility 

Our first goal is to help customers gain their independence and lead fuller lives through affordable, worry-free mobility. But we aim to go further and be a trusted, responsible business in many different areas.

  • We offer our facilities to various disability organisations and local associations
  • We have an environmental policy which is reviewed through the Health & Safety Committee and Risk Management Committee
  • We are registered with the Carbon Trust
  • Our HR policies allow for flexible working, including staggered and reduced working hours
  • We operate a scholarship programme for disabled students that provides financial support and work experience in summer placements.

Motability Operations has developed a Social Bond Framework under which it can raise debt to support the financing and refinancing of activities of a social nature, supporting the company’s purpose of providing customers with access to affordable, worry-free mobility. DNV GL Business Assurance Services UK Limited has been commissioned by Motability Operations to provide a Second Party Opinion external review of the Framework.

Motability Operations Social Bond Framework Will download a resource(PDF 3MB)

External Review by DNV GL Will download a resource(PDF 450KB)

Social & governance policies

We have a range of policies intended to improve the way we work and make sure we are maximising the efficiency and wellbeing of our employees:

  • Fraud and Bribery Prevention Policy
  • Information Security Management Policy
  • Health & Safety Policy
  • Insider Trading & Information Policy
  • Whistle-blowing Policy
  • People Policy (including policies on Bullying & Harassment; Disability Confidence and Diversity and Grievances)
  • Treating Customers Fairly Policy
  • Modern Slavery Statement

These policies are made available to all employees through the company’s intranet, and are part of the induction pack for all new starters.

Tax Strategy 2020

Download our Tax Strategy 2020 document here Will download a resource(PDF 156KB)