Financial performance

Discussion between two Motability Operations employees in meeting room

It is fundamental to our businesss model that we plan for the long term. That means we focus strongly on sustainability, making sure that we are able to support customers today, and long into the future.

From a financial perspective, we aim to be efficient in operations, and prudent in planning. Our financial strategy includes:

  • Maintaining a robust balance sheet and level of capital reserves that can cushion customers against economic shock, as well as reducing borrowing costs
  • Creating opportunities to access wider sources of competitive funding, and maintain our credit rating
  • Developing our partnerships with stakeholders
  • Ensuring our technology systems are reliable and future-proof.

Financial reports

Our annual and half year reports show how Motability Operations has performed over the years and has delivered consistently high levels of service, choice and affordability for customers. View our reports below for an overview of our business model and highlights of financial and non-financial performance.

Annual Reports

Read the 2018 Annual Report as a flipbookOpens in new window

Download our Annual Reports as PDFs below.

2018 Annual Report Will download a resource(PDF 3MB)

2017 Annual Report Will download a resource(PDF 2MB)

2016 Annual Report Will download a resource(PDF 5MB)

2015 Annual Report Will download a resource(PDF 3MB)

2014 Annual Report Will download a resource(PDF 4MB)

2013 Annual Report Will download a resource(PDF 1MB)

2012 Annual Report Will download a resource(PDF 3MB)

2011 Annual Report Will download a resource(PDF 3MB)

2010 Annual Report Will download a resource(PDF 1MB)

2009 Annual Report Will download a resource(PDF 3MB)

2008 Annual Report Will download a resource(PDF 1MB)

Half Year Reports

2018 Half Year Report Will download a resource(PDF 2MB)

2017 Half Year Report Will download a resource(PDF 8MB)

2016 Half Year Report Will download a resource(PDF 1MB)

2015 Half Year Report Will download a resource(PDF 786KB)

2014 Half Year Report Will download a resource(PDF 1MB)

2013 Half Year Report Will download a resource(PDF 1006KB)

2012 Half Year Report Will download a resource(PDF 1MB)

2011 Half Year Report Will download a resource(PDF 2MB)

2010 Half Year Report Will download a resource(PDF 1MB)