Worry-free mobility

We aim to provide a wide choice of cars, Wheelchair Accessible Vehicles, scooters and powered wheelchairs so that we can meet our customers’ individual disability needs.

 

 

For over 40 years, our affordable, accessible service has helped to keep millions of customers mobile. Our aim is meet our customers’ different disability needs by providing a wide range of affordable vehicles. Today, over 630,000 disabled people and their families benefit from the worry-free mobility available through the Scheme.

Our customers can lease cars, Wheelchair Accessible Vehicles (WAVs), scooters and powered wheelchairs. All our cars come with insurance, maintenance, breakdown assistance and a mileage allowance of 60,000 miles.

We’ve designed our business model to make sure our operation is stable and sustainable both now and for the future. This means we can give our customers peace of mind throughout the economic cycle. We do not distribute shareholder dividends; all profits are reinvested for the benefit of people with disabilities.

Mobility allowance

Government decides who should receive mobility allowances. Customers may choose to assign their mobility allowance to obtain a vehicle, powered wheelchair or scooter.

Funding

Funding from the financial market

Customers

Customers have access to a wide range of products that meet their specific needs.

Delivering the Scheme

Cars, powered wheelchairs and scooters are delivered through partnerships with manufacturers and dealers.

End of lease

After the three-year lease period, vehicles are returned to Motability Operations. Over 90 per cent of customers choose to renew their lease.

Suppliers

Provide servicing, breakdown assistance, insurance and tyre and windscreen replacement

Remarketing

Used cars are resold into the used car market through our market-leading online channel “mfldirect” and our national auction programme.