Meet our executive team | About Us | Motability Operations

Mike Betts - Chief Executive

Mike Betts

Chief Executive

Mike joined our executive team in June 2002 and was appointed CEO in September 2003.

Responsible for formulating strategy and driving the performance of all aspects of the business
Under Mike’s leadership, we’ve achieved significant growth and outstanding levels of customer satisfaction
Before joining us, Mike spent ten years with Dial Contracts Limited, the last three as their Managing Director

Matthew Hamilton-James - Finance Director

Matthew Hamilton-James

Finance Director

Matthew was appointed Finance Director of Motability Operations Group plc on 1 October 2016, following his appointment as Finance Director of Motability Operations Ltd in June 2015. Prior to joining the Executive Team, Matthew previously held the position of Head of Financial Control since 2008.

Responsible for the effective management and governance of the company's financial performance
Before joining us, Matthew was an Accountant for a large automotive dealer group

Jo Pentland - Corporate Services Director and Group Company Secretary

Jo Pentland

Corporate Services Director and Group Company Secretary

Jo was appointed our Corporate Services Director in June 2015 and has held the position of Group Company Secretary since 2008 having previously been appointed the Company Secretary of Motability Operations in 2005.

Jo is a Qualified Chartered Secretary
Prime role is to ensure that the company satisfies its statutory, legal and regulatory duties including summoning Director and Shareholder meetings and ensuring proceedings are properly recorded
Responsible for the Corporate Governance of the company and currently caretaking the HR function
Before joining us, Jo was Company Secretary at Dial Contracts Limited

Ashley Sylvester - Risk and Business Systems Director

Ashley Sylvester

Risk and Business Systems Director

Ashley became our Risk and Business Systems Director in April 2014, having previously held the positions of Operations Director since 2006 and Asset and Pricing Director since 2003.

Responsible for ensuring effective risk management across the business
Leads the operation and development of the IT systems which support our customers
Before joining us, Ashley was Risk Director at LeasePlan UK

Ian Goswell - Commercial Director

Ian Goswell

Commercial Director

Ian has been our Commercial Director since 2004.

Responsible for development of the customer proposition and for increasing awareness and understanding of the Scheme
Operational responsibility for customer services, dealer services and vehicle remarketing
Relationship responsibility for Scheme partners including vehicle manufacturers, dealers and major suppliers
Leads development of strategy for the business
Ian has extensive experience of the vehicle leasing industry and previously held the position of Commercial Director at LeasePlan UK and Executive Director at Dial UK for seven years