Experienced hires

 

Delivering excellent customer service and supporting customers to achieve everyday freedom relies on a wide range of skills and expertise for a variety of disciplines. To continue delivering this, we need skilled people with diverse experience. This talent shapes and drives us and ensures we have deep professional foundations.

Our culture is designed to embrace talent and nurture experience, to bring out the absolute best in what will always be our most precious resource.

Whatever your skillset or expertise, you can expect:

  • A competitive benefits package
  • A balance of office and home working where feasible
  • Lots of scope for training and development
  • A welcoming, contemporary work environment
  • Supportive policies that give you the freedom to set your ideal work-life balance.

Within the wider business, we need excellent communicators who are confident and capable, with a passion for creating positive outcomes for our customers. To deliver outstanding customer service, we reward excellence and success through our performance culture. We want our people to get involved, think commercially, engage with our customers to find the best solutions and work to a high standard of professionalism.

We are keen to find the best people across a number of business areas, particularly IT and Customer Services.

Customer services

Customer service is at the heart of what we do. Our Contact Centre is one of the best performing in the UK, driven by our advisors’ passion for helping people. We believe in encouraging our advisors to use their initiative and make their own decisions. This level of individual care, skill, and dedication help us create a Contact Centre that’s inspiring for customers and employees alike.

IT

Our IT team is currently working on a whole range of new projects, with plenty more in the pipeline. There are opportunities across this busy and exciting part of the business, from development to operations, architecture and planning. Energetic, resourceful IT professionals are always central to our future success and sustainability. 

Find our latest opportunities