Delivering excellent customer service and supporting customers to achieve everyday freedom relies on a wide range of skills and expertise for a variety of disciplines. To continue delivering this, we need skilled people with diverse experience. This talent shapes and drives us and ensures we have deep professional foundations.
Our culture is designed to embrace talent and nurture experience, to bring out the absolute best in what will always be our most precious resource.
Whatever your skillset or expertise, you can expect:
Within the wider business, we need excellent communicators who are confident and capable, with a passion for creating positive outcomes for our customers. To deliver outstanding customer service, we reward excellence and success through our performance culture. We want our people to get involved, think commercially, engage with our customers to find the best solutions and work to a high standard of professionalism.
We are keen to find the best people across a number of business areas, particularly IT and Customer Services.
Customer service is at the heart of what we do. Our Contact Centre is one of the best performing in the UK, driven by our advisors’ passion for helping people. We believe in encouraging our advisors to use their initiative and make their own decisions. This level of individual care, skill, and dedication help us create a Contact Centre that’s inspiring for customers and employees alike.
Our IT team is currently working on a whole range of new projects, with plenty more in the pipeline. There are opportunities across this busy and exciting part of the business, from development to operations, architecture and planning. Energetic, resourceful IT professionals are always central to our future success and sustainability.
Find our latest opportunities
We offer rewarding careers in a dynamic business with very competitive pay and benefit packages.
What happens when I apply to Motability Operations for a job?
Once you’ve submitted your application – usually through our vacancies page – we’ll assess it carefully to see if you have the skills and experience we’re looking for. If it looks like you do, we’ll get in touch.
What are the steps of my application?
It will usually include a phone or video interview, a face-to-face interview or an appointment at our assessment centre in some instances. We’ll keep you updated at every stage, so you always know what’s happening.
What does your status as a Disability Confident Employer mean?
It means that if you meet the minimum criteria for any vacancies and have a disability, we will guarantee you an interview. It’s a status we’re very proud of.
We are also committed to providing equal opportunities, so all applications are considered based on merit, regardless of age, gender, race, ethnic origin, religion, disability, marital status, sexual orientation, or other factors.
© Motability Operations Limited 2021
Motability Operations Limited is authorised and regulated by the Financial Conduct Authority under reference number 735390. Please see our Terms and Conditions for more information.